The Power of Customer Personas [Guest Appearance on the R.E.A.L. Talk with Homes for Heroes Podcast]

One of the most important, but often overlooked, element of marketing is the development and use of customer personas. A customer persona is a fictional individual who represents the traits of your largest segment(s) of customers. These personas are developed by examining data collected from a variety of sources, and should be used when planning marketing activities, such as web page development and advertising creative.

I was recently a guest on the “R.E.A.L. Talk with Homes for Heroes” podcast where I shared some of the important reasons to have customer personas, how to create them, and how to use them as part of your marketing strategy. A lot of what I shared was delivered through the lens of a real estate agent and mortgage lender, however the information I shared are universal to all types of businesses, regardless of industry.

If you are a real estate agent or mortgage lender, I highly recommend you subscribe to the “R.E.A.L. Talk with Homes for Heroes” podcast, which breaks down the real issues real estate industry professionals face in today’s ever-changing real estate market.

About Homes for Heroes

Since 2009, Homes for Heroes, Inc., has helped over 30,000 heroes save over $50 million on their real estate transactions, sold over $4 billion in real estate to heroes, actively partnered with 2,800 like-minded real estate and mortgage professionals who’ve joined in the mission, and donated over $659,000 to heroes in need through the Homes for Heroes Foundation. Homes for Heroes, Inc. is the largest nationwide network of affiliate real estate, mortgage, and local business specialists; committed to providing easy ways for heroes to save on a home. Shortly after 9/11, Homes for Heroes, Inc. was established to give back to firefighters, EMS, law enforcement, military (active, reserves & veterans), healthcare professionals and teachers for all they do.